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My Returns

Return Policy:

We hope that you fully enjoy your purchase; however, if for any reason you need to make a return, please visit https://returns.aftership.com/my-perfect-ensemble.  Please see our standard policy below:


We accept returns within 15 days of receipt of your order.  If 15 days have gone by since your receipt, unfortunately we can’t offer you a refund or exchange.  All clearance items are final sales and not eligible for return.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds may be rejected if:
Any item is not in its original condition, is damaged or missing parts for reasons not due to our error;
Any item that is returned more than 15 days after delivery.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.  Next contact your bank. There is often some processing time before a refund is posted.  If you’ve done all of this and you still have not received your refund yet, please contact us at myperfectensemble@gmail.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at myperfectensemble@gmail.com to receive information on how to obtain your exchange.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping Your Item Back
Start your return process here: https://returns.aftership.com/my-perfect-ensemble

You will be responsible for paying for your own shipping costs for returning your item, unless the item was defective. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a traceable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item without this.